Some problems cannot be addressed remotely, and require a qualified person to come to the site and perform the required repairs.
AStars has the personnel, experience and equipment to visit your site and resolve your issue in a professional and expedited manner to reduce any possible OffAir interruptions.
Transmitter subassemblies can be shipped back to our facility in Toronto Ontario to have them evaluated and repaired.
We are able to provide quick turnarounds to keep your equipment running smoothly.
We offer installation services that range from the smaller air cooled transmitters up to the larger water cooled systems.
Our personnel can help you plan your installation needs so that the project is done on time and correctly.
AStars has a full range of parts to service your transmitter maintenance requirements. These parts are located in our Toronto facility and most often can be shipped out either same or next day.
We can also advise you as to which parts may be needed to address and resolve the onsite issues.
Our trained and experienced technical people can assist you over the phone in those cases where your own personnel can be instructed on how to evaluate and resolve an on site problem.
Both hardware and software support is available.
In House Services
02
Installation Services
03
Remote assistant Services
06
Parts & Technical Services
05
You can guarantee your service and response times by arranging an annual maintenance and performance contract.
This will provide a once a year system checkup, provide telephone service and access to parts when it is required.
On Site Service solutions
Maintenance & Performance
Contract
04
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ASTARS
RF Services